Условия обслуживания
These Terms of Service govern your use of the PREMORAN online store and your purchase of products from us.
By accessing our website or placing an order, you agree to these Terms.
1. Online Store
You must provide accurate and complete information when placing an order. You are responsible for ensuring that your billing, shipping, and contact details are correct.
2. Products
We make reasonable efforts to display and describe our products accurately. Product packaging, colours, labels, and appearance may vary slightly from images shown on the website.
Always read and follow the product label, usage instructions, safety warnings, and precautions before use.
3. Orders
We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of suspected fraud, incorrect pricing, payment issues, stock errors, or inability to deliver.
If we cancel a paid order, we will issue an appropriate refund.
4. Prices and Payments
Prices are displayed in the currency shown at checkout. Applicable taxes and shipping costs will be displayed where required before completing your purchase.
Payment must be successfully authorised before an order is processed.
5. Shipping and Delivery
Orders are generally processed within 1–2 business days.
Estimated delivery times depend on the destination and shipping carrier. Delivery estimates are not guaranteed unless expressly stated otherwise.
For more information, please see our Shipping Policy.
6. Returns and Refunds
Returns and refunds are handled according to our Refund Policy and applicable consumer law.
Customers in the European Union may have statutory rights, including a 14-day right of withdrawal for eligible distance purchases, subject to applicable legal exceptions.
7. Product Use
PREMORAN products must be used only for their intended purpose and in accordance with the instructions and safety information provided.
Where appropriate, test the product on a small, inconspicuous area before full application.
We are not responsible for damage caused by misuse, failure to follow instructions, use on unsuitable surfaces, improper dilution, or use contrary to product warnings, except where liability cannot legally be excluded or limited.
8. Intellectual Property
All website content, including the PREMORAN name, branding, logos, graphics, product descriptions, images, and other materials, is owned by or licensed to PREMORAN unless otherwise stated.
You may not reproduce, distribute, or commercially use such content without prior written permission.
9. Third-Party Services
Our store may use third-party services, including Shopify, payment providers, shipping carriers, analytics providers, and other service providers.
Your use of certain third-party services may also be subject to their own terms and policies.
10. Limitation of Liability
To the maximum extent permitted by applicable law, we are not liable for indirect or consequential losses arising from improper use of products or use contrary to provided instructions.
Nothing in these Terms excludes or limits any rights or liability that cannot legally be excluded under applicable consumer law.
11. Privacy
Your personal data is handled in accordance with our Privacy Policy and applicable data protection law.
12. Changes to These Terms
We may update these Terms from time to time. The version published on our website at the time of your order will apply to that order, unless applicable law requires otherwise.
13. Governing Law
These Terms are governed by the laws of the Republic of Lithuania, without prejudice to mandatory consumer protection rights that may apply to customers in their country of residence.
14. Contact
For questions regarding these Terms, contact:
PREMORAN
Email: premoran.store@gmail.com
Country: Lithuania